Last updated: August 2026 · BEMIHUB SKYHI Private Limited (CIN U14101MP2024PTC070083), Mansarovar Complex, Block-B, Bhopal, Madhya Pradesh, India · connect@bemihub.com
This policy applies to purchases made through BEMIHUB brand stores. Specific timelines and eligibility may vary by division and product; the exact policy for your order is shown on the relevant store and order confirmation.
Eligible items may be returned or exchanged within the return window stated on the store (commonly 7–14 days), provided they are unused and in original condition and packaging.
For hygiene, safety or custom-order reasons, certain items are non-returnable once opened or made, including opened essential oils, intimate/innerwear apparel, custom or made-to-order goods, and perishable items — unless they are defective.
To request a refund, contact the relevant store or connect@bemihub.com with your order details. Approved refunds are processed to the original payment method within the timeline stated on the store (commonly 5–10 business days after we receive and inspect the return).
Orders may be cancelled before dispatch. Once dispatched, the returns process applies.
If you receive a damaged, defective or incorrect item, contact us within 48–72 hours with photos, and we will arrange a free replacement or refund.
connect@bemihub.com